How clawbacks work
Automatic, auditable reversals when a deal cancels inside your clawback window.
4 min read · Updated June 20, 2026
A clawback reverses commission on a deal that cancels after it was paid. Knockt makes this automatic and — just as importantly — auditable.
Set your window
Define a clawback window in your plan (e.g. 90 or 180 days from the sale date). If a deal cancels inside that window, Knockt reverses the commission automatically.
Nothing is deleted — only offset
Knockt's ledger is append-only. A clawback doesn't erase the original commission; it posts an offsetting entry. The trail always shows what was paid, what was reversed, and why — which is exactly what you need when a rep questions their check.
- Splits reverse proportionally — both setter and closer entries offset.
- Reps can flag a disputed entry; a manager resolves it with a note.
- Past pay periods stay intact — a clawback posts in the period it occurs.
Heads up
A clawback can push a rep negative for a period if they had few other sales. The ledger shows the running balance so it's never a surprise on payday.
Related
How commission rules work
Tiered rates, milestone bonuses, and how Knockt turns a deal into the exact commission owed.
Install-based & multi-trigger pay
Pay on the sale, on the install, or split it — and track earned vs. pending in real time.
Run a pay period & export payroll
Review earned commission for the period and export a payroll-ready file.